Reviews Article Full Details

09/11/23

superb, professional and absolutely outstanding service throughout the whole purchase process

by (Buyer)
Firstly I would like to thank you and your team from the bottom of my heart for such a superb, professional and absolutely outstanding service throughout the whole purchase process. Your colleague Ella was my first point of call and was the one who looked after me from day one throughout the whole process, she gave her absolute 100% service from the heart and kept in touch with me on almost a daily basis. Ella got me the answers to all my questions and concerns, she made me feel special and gave all the attention a buyer needs when spending a huge amount of money to purchase a property. Your estate agency is and will remain very close to my heart as you and your team helped me purchase my family home, a dream home that was absolutely impossible without such spectacular service. Ella was absolutely outstanding but the rest of your team whom I spoke to occasionally when Ella was not in the office were equally professional and helpful in the most blessed way. I personally feel that you have provided your team with an amazing training course as most of the other estate agents that I have been in experience with prior to yourselves don't really take their customers seriously and this is probably why I went through 9 other agents and was unsuccessful with my purchase through them. I'm glad and thankful to God that I found my dream house and through such an amazing Estate Agent that I will most definitely recommend to all my family and friends if in the future they need to sell or purchase. I rate Denise White Estate Agents 5 STAR for the most magnificent service and for making this happen as I truly believe it was impossible without you guys, hats off to you and your whole team. Ella will always remain special, she is an absolute diamond. Please let her know she is doing her job beautifully and honestly by keeping her customers at priority level. Thankyou so much for the lovely gifts and the key box on the day of completion and key collection. Good luck with the business and keep up the brilliant work.

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